https://www.ecommerce.rw appreciates your business and trust. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
Data Storage Location
Our hosting provider eBD adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant.
Registration Data
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
Purchase Data
To receive support, you have to have one or more purchase codes on our website. These purchase codes will be stored together with your user data. This is required for us to provide you with customer services.
Support Data
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party Ticketing System. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email and also stored in our database and may later be used to tailor services and communication to you.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored.
Cases For Using the Personal Data
We use your personal information in the following cases:
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to make your browsing experience better.
If you are not a registered client for our site, there is no personal information we can retain or view regarding you.
If you are a client with a registered account, your personal information can be accessed by:
We don’t share your data with third parties in a way to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.